Some Ways To Use Artificial Intelligence To Improve Your Business Process
Assessing and improving customer service
When it comes to Call Centre operations, automation is nothing new; simple enquiries have been met with automated menu services for some time. It can help companies automatically judge the quality of human customer service calls. It can automatically assesses the quality of service given “at speed with human Accuracy” – and can detect inappropriate and problematic customer service with more than twice the accuracy of a voice recognition system.
Enhancing the manufacturing processes
The use of robot in manufacturing is well established. But the latest generations of robotic system is capable of working alongside humans and interacting seamlessly (and safely) with the human workforce. This has given rise to the term “cobots” or collaborative robots. Thanks to ai technologies like machine vision, cobots are aware of the humans around them and can react accordingly.
Improving product development processes
Generative design is a cutting-edge field that uses AI to augment the creative process. With generative design software, you simply input your design goals and other requirements and let the software explore all the possible designs that could fulfil those specifications – meaning you can quickly generate multiple designs from a single idea. The software does all the heavy lifting of working out what works and what doesn’t, saving many, many hours of time. Plus, you avoid the expense of creating prototype that don’t deliver.